Custom Order Terms & Conditions

Thank you for giving us the opportunity to fulfill your custom order.  Here's a few things you need to know about our process to keep your order on schedule and delivered timely.

We do not screen print. All apparel and color print caps are digitally printed or embroidered using the latest technology in the apparel industry.

Double and triple check your order.

Your order is considered finalized and started after your invoice is paid or approved.  (Unless payment terms discussed prior)

Art & Logo Files

The quality of your files is reflected in your prints.  We only accept high quality PNG, PDF, Ai or EPS logo files.  If your art needs to be altered or converted from JPG there are additional fees of $25-$150.  Our best judgment is used with printing, if you decide against our print suggestions, we may refuse service or offer absolutely no guarantee of print quality or colors.

You may request a digital mock-up of your order, but color tints, details and sizing may differ from the actual pieces.

What file formats do you require?

We need PNG, PDF, AI, PSD, EPS ready file with bleed. (larger background for trimming.)

What is bleed?

If any element on your document layout makes contact with the document border you will have to use bleed. The trick is to place the element so that it goes over the border where the document will be cropped after printing.

The term bleed is used for all objects overlapping the border of your document.

Monitor / Screen Color to Actual Printing.

NOTE: Actual color may vary from on screen representation.

Cap Care:

All caps are to be hand washed in cold water and air dried only.  Use special care near any patches or printing.  

Apparel Care:

To extend the print life and minimize shrinkage of any apparel item, machine wash inside-out with cold water.  Do not bleach or wring dry.  Dry on low heat, tumble, or air dry. Iron the garment inside-out and with low heat.

Tax Obligation

If the buyer does not have proof of tax exemption or a resale sales tax permit, taxes will be charged on each order.

By placing a customized order with iRepair & Graphics, you agree to these terms and conditions.